Retail store chain management and payment system (Phase 2)
Famous retail chain in Japan.
Technology stacks
Ruby, Java, Golang, Postgresql
Development Team
1 PM, 18 dev (5 FE, 13 BE), 2 comtor
Duration
1 year
CHALLENGE
The system of retail stores is managing information about import plans, selling prices, inventory, and revenue separately. At the same time, an outdated payment system causes a bad customer experience and reduces revenue.
HBLAB's Solutions
Project 2: Upgrade the multi-modal payment system via mobile payment App and prepaid hard card for regular customers.
Researching and consulting customers to develop an app for shoppers to create a push noti channel with customers, helping customers pay conveniently with the following functions:
- Register user information
- Deposit money from the bank into the app (developed)
- Payment via app (not yet developed)
At the same time, develop the features on the hard card:
- Top up cash on your card and pay by card
- Check card balance (via machine system located at stores)
- Change card status, check card status (card in use is enabled state, locked cardis is disabled state)
The card is provided and operated by a 3rd party, HBLAB has supported the customer to handle the connection backend.
RESULTS
- Make it more convenient in payment operation, minimizing cash exposure in cashless form.
- Save time and effort of manual payment, resulting in a better customer experience.
- Retailers can manage customer information, have customer data recorded through the app system and the machine located at the store.