Executive Summary
As of June 2025, HBLAB Japan has been recognized as a Certified Partner (認定パートナー) of Pleasanter and an international partner of Implem Inc., a leading open-source low/no-code (OSS) platform provider in Japan. This partnership strengthens HBLAB’s AI × Low-code × Managed Services strategy, enabling enterprises to build business applications faster, lower total cost of ownership, and align with local governance standards while benefitting from HBLAB’s people-first culture and global delivery model.
What is Pleasanter?
Pleasanter (プリザンター) is a Japan-made open-source no/low-code platform for rapidly building business applications such as approval workflows, internal CRM, asset management, recruiting/ATS, and ticket tracking without coding. It supports cloud, on-premises, and virtualized deployments (for example VMware), and offers enterprise-grade features including SSO, RBAC, and audit logs, aligned with APPI requirements.
Pleasanter is widely valued for replacing fragmented Excel/Access solutions, integrating with ERP, CRM, and SaaS via APIs/connectors, and extensibility via scripts, suitable for both mid-sized and large organizations.
Strategic Significance of the Partnership
Becoming an official Pleasanter partner affirms HBLAB Japan’s growing capabilities in low-code application development. Pleasanter now forms a strategic piece in HBLAB’s rapid application ecosystem alongside Microsoft, intra-mart, and in-house AI components such as M-RAG and AI Converter.
This combination shortens the path from PoC to MVP to Production, supports Kaizen-style continuous improvement, and delivers transparent, scalable TCO, with a platform designed for the quality, security, and governance expectations of Japanese enterprises while maintaining a global delivery approach.
How HBLAB Delivers Value
- Consulting and Implementation: Requirements assessment, data model and workflow design, and flexible cloud/on-prem setup.
- Customization and Integration: Feature extensions and seamless connections to Microsoft 365, SAP, Salesforce, Kintone, ServiceNow, RPA tools, and more.
- Secure Data Migration: From Excel/Access and legacy systems to modern web environments, with robust testing and data standardization.
- Operations and Training: Playbooks, hands-on training, and multi-tier SLA packages to ensure self-sufficiency and reliability.
- AI-Driven Productivity: Integration of M-RAG (grounded knowledge search), M-OCR (automated data capture), and AI Converter (assisted code conversion) to optimize processes and outcomes.
Tangible Customer Benefits
Based on prior Pleasanter programs, organizations typically achieve
- 50–70% faster development timelines and
- 50–60% reduction in implementation and operations costs compared to traditional development.
Beyond efficiency, the solution helps eliminate shadow IT and Excel dependency, standardize business processes and access control, and scale securely to hundreds of users with CI/CD, monitoring, and clear rollback while meeting APPI and internal audit standards.
Common Use Cases
- Request and Approval Management: Procurement, contracts, vendor onboarding.
- Sales Operations: Pipeline tracking, quotations, delivery milestones, KPIs.
- Recruiting and HR: ATS, interview scheduling, performance reporting.
- Quality and Compliance: Ticketing, CAPA, and change logs.
Roadmap: Expanding a “Business-First, Scale-Ready” Low-code Ecosystem
HBLAB follows a Business-first, Scale-ready approach: deliver rapid wins on Pleasanter, then expand across functions with unified data, centralized monitoring, and security. At advanced stages, we connect AI and automation layers to enterprise cores such as ERP, CRM, IDP, and analytics, complemented by investments in Microsoft Power Automate/Power BI, intra-mart (BPM/Workflow), RPA, and Cloud to complete a comprehensive AI × Low-code stack.
Our People, Our Culture
This milestone reflects the strength of HBLAB’s global teams: engineers, consultants, and project leaders across Vietnam, Japan, and other regions, who collaborate in an employee-first environment that prioritizes well-being, growth, and continuous learning. By empowering our people, we deliver sustainable value for clients worldwide.
Conclusion and Contact
Recognition as a Pleasanter Certified Partner and international partner of Implem Inc. marks a pivotal step in HBLAB Japan’s low-code strategy. With end-to-end consulting, build, and operations, and experience across hundreds of enterprise projects, HBLAB helps customers accelerate development, reduce costs, and modernize safely and sustainably.
Let’s grow together!
Contact HBLAB to discuss a roadmap tailored to your DX goals!
